Frequently Asked Questions

Everything you need to know about Raw by Amazonia's sustainable fashion and services.

What materials are used in Raw by Amazonia products?

We prioritize ethical sourcing and sustainability. Our collections feature organic cotton, recycled fibers, and eco-friendly dyes to minimize our environmental footprint while ensuring premium quality.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate your exchange or refund.

How do I find the right size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for each garment.

Are your manufacturing processes ethical?

Absolutely. Raw by Amazonia partners exclusively with fair-trade certified factories that ensure safe working conditions, fair wages, and zero tolerance for forced labor.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.